Zia Studio

Phone account deletion

Phone / Zia Phone · Zia Studio · Updated 29 September 2026

Use this page to request deletion of your Phone (Zia Phone) account and its associated data. Phone is provided by Zia Studio, operated by Zia Capital, LLC. You do not need the app installed or access to a signed-in device to send a request.

Request account and data deletion

Email support@ziahamza.com with the subject Phone account and data deletion. Include the email address or phone number you use to sign in. If possible, send from the email address associated with your account.

The button opens a draft in your email app; you must send the email to submit your request. This page does not send or store the identifier you enter. If no email app opens, use your usual email service to send the request directly. Do not include passwords, verification codes, recordings, or message contents.

What happens next

  1. Our support team reviews your request and verifies that you own the account. If you cannot use its original email or phone number, tell us so we can arrange another verification step.
  2. We coordinate deletion of the account and associated data we hold, including with our service providers where applicable. Deletion is handled manually; opening or sending the email does not immediately delete anything.
  3. We reply with the result, including any records that must remain, why they are retained, and their applicable retention period. We do not currently offer a fixed automatic account-deletion or backup-expiry schedule.

Data covered by the request

A full account-deletion request covers your sign-in account and sessions; account profile and settings; phone-line assignments and registered-device/push information; cloud-stored contacts and caller-screening number lists; call history and messages, including attachments; retained call recordings, transcripts, summaries and follow-up records; and account-linked diagnostics or support data that we hold. The exact records depend on which Phone features you used.

You may also email us to request deletion of specific data while keeping your account. Tell us which data you want removed.

Phone numbers, local copies, and retention

If you want to keep a Phone-assigned number, tell us in your request before the line is released so we can discuss transferring it. Account deletion can end access to the service and its numbers; this page does not initiate a number transfer or cancel a subscription by itself.

Information stored only on your devices, exports you have made, and copies held by people you called or messaged are outside this website's control. Remove local app data or uninstall the app to clear device-held copies.

We may need to retain limited billing, carrier, security, fraud-prevention or legal records where a legitimate obligation applies. Service-provider records and backups may have separate retention requirements. We will explain any such exception and its retention period in our reply; this page does not promise immediate erasure of backups or third-party records.

For more information, read the Phone privacy policy. Questions about this process can be sent to support@ziahamza.com.